taya99 is committed to protecting the personal data of every player on our platform. This Privacy Policy explains what information we collect, why we collect it, how we use it, and the rights you have under Philippine law.
Six core principles that guide how taya99 handles your personal information — from the moment you register to every transaction you make.
Every connection to taya99 is secured with industry-standard 256-bit SSL encryption. Your login credentials, payment details, and personal data are transmitted over an encrypted channel — the same standard used by major Philippine banks like BPI and BDO.
taya99 stores personal data on secured servers with access controls, firewalls, and regular security audits. Only authorized personnel with a legitimate business need can access player data, and all access is logged and monitored.
taya99 does not sell, rent, or trade your personal information to third parties for their own marketing purposes. Your data is used solely to operate the taya99 platform, comply with legal obligations, and improve your experience as a player.
taya99 operates in full compliance with Republic Act No. 10173, the Data Privacy Act of 2012, and its implementing rules and regulations. Your rights as a data subject under Philippine law are fully respected and upheld by taya99.
taya99 collects and processes your personal data only with your informed consent or where there is a lawful basis to do so. You can withdraw consent for non-essential data processing at any time by contacting our support team.
taya99 retains your personal data only for as long as necessary to fulfill the purposes for which it was collected, or as required by applicable law. When data is no longer needed, it is securely deleted or anonymized.
Under the Data Privacy Act of 2012, you have the following rights with respect to your personal data held by taya99.
You have the right to request a copy of the personal data taya99 holds about you, along with information about how it is being processed.
If any personal data taya99 holds about you is inaccurate or incomplete, you have the right to request that it be corrected or updated without undue delay.
You may request the deletion of your personal data where it is no longer necessary for the purpose it was collected, subject to taya99's legal retention obligations.
You have the right to object to the processing of your personal data for direct marketing purposes or where processing is based on legitimate interests.
You may request that taya99 provide your personal data in a structured, commonly used, machine-readable format so you can transfer it to another service provider.
If you believe taya99 has not handled your personal data in accordance with the Data Privacy Act, you have the right to lodge a complaint with the National Privacy Commission of the Philippines.
This Privacy Policy is issued by taya99 ("taya99," "we," "us," or "our"), the operator of the online gaming platform accessible at taya99.one (the "Platform"). taya99 acts as the data controller in respect of the personal data of players and visitors collected through the Platform.
taya99 is committed to handling your personal data responsibly, transparently, and in full compliance with Republic Act No. 10173, otherwise known as the Data Privacy Act of 2012 ("DPA"), its Implementing Rules and Regulations, and all relevant issuances of the National Privacy Commission of the Philippines ("NPC").
This Privacy Policy applies to all personal data collected from players, prospective players, and visitors to the taya99 Platform, whether accessed via desktop browser or mobile device. It does not apply to third-party websites or services that may be linked from the Platform.
taya99 collects personal data that is necessary to provide you with a safe, compliant, and enjoyable gaming experience. The categories of personal data we collect include:
Government-issued ID documents and financial account details are classified as sensitive personal information under the DPA. taya99 applies heightened security measures to the storage and processing of such data and collects it only where strictly necessary for KYC compliance and payment processing.
taya99 collects personal data through the following channels:
taya99 processes your personal data on one or more of the following lawful bases as recognized under the Data Privacy Act of 2012:
| Processing Purpose | Legal Basis |
|---|---|
| Account registration and management | Performance of a contract |
| Age and identity verification (KYC) | Legal obligation / Compliance with AMLA |
| Processing deposits and withdrawals | Performance of a contract |
| Fraud prevention and security monitoring | Legitimate interests / Legal obligation |
| Responsible gaming monitoring | Legal obligation / Legitimate interests |
| Customer support communications | Performance of a contract |
| Marketing and promotional communications | Consent (opt-in) |
| Platform analytics and improvement | Legitimate interests |
| Regulatory reporting | Legal obligation |
taya99 uses the personal data we collect for the following purposes:
taya99 will only send you promotional emails or SMS messages if you have opted in during registration or through your account settings. You can unsubscribe from marketing communications at any time by updating your preferences in your account or by contacting our support team. Opting out of marketing will not affect transactional or account-related communications.
taya99 does not sell your personal data. We may share your personal data with the following categories of third parties only where necessary and on a need-to-know basis:
taya99 engages trusted third-party service providers to assist in operating the Platform, including payment processors (GCash, PayMaya, BPI, BDO, Metrobank), identity verification providers, cloud hosting providers, customer support platforms, and analytics services. These providers are contractually bound to process your data only on taya99's instructions and in accordance with applicable data protection laws.
Where games on the taya99 Platform are supplied by third-party game studios, limited technical data (such as session tokens and game round identifiers) may be shared with those providers to facilitate gameplay. No personally identifiable information beyond what is strictly necessary is shared with game providers.
taya99 may disclose personal data to government agencies, regulatory bodies, or law enforcement authorities where required to do so by applicable Philippine law, court order, or regulatory directive — including disclosures required under the Anti-Money Laundering Act (RA 9160) and its amendments.
In the event of a merger, acquisition, or sale of all or substantially all of taya99's assets, your personal data may be transferred to the acquiring entity as part of that transaction. You will be notified of any such transfer and the privacy practices of the acquiring entity prior to the transfer taking effect.
taya99 will never sell, rent, or trade your personal data to third-party advertisers or data brokers. We will never share your data with other online gaming operators for their own marketing purposes without your explicit consent.
taya99 uses cookies and similar tracking technologies to operate and improve the Platform. Cookies are small text files stored on your device when you visit the taya99 website. We use the following types of cookies:
You can manage your cookie preferences through your browser settings. Please note that disabling certain cookies may affect the functionality of the taya99 Platform. For more information on managing cookies, refer to your browser's help documentation.
taya99 retains your personal data for as long as your account is active and for a period thereafter as required by applicable law and regulatory obligations. The following general retention periods apply:
| Data Category | Retention Period |
|---|---|
| Account registration data | Duration of account + 5 years after closure |
| KYC / identity verification documents | Duration of account + 5 years after closure |
| Transaction and financial records | 10 years (AMLA compliance) |
| Game history and betting records | 5 years after the relevant gaming session |
| Customer support records | 3 years after the last interaction |
| Marketing preference records | Until consent is withdrawn + 1 year |
| Technical / access logs | 12 months on a rolling basis |
Upon expiry of the applicable retention period, personal data is securely deleted or anonymized so that it can no longer be associated with an identifiable individual.
taya99 implements a comprehensive set of technical and organizational security measures to protect your personal data against unauthorized access, disclosure, alteration, or destruction. These measures include:
In the event of a personal data breach that is likely to result in a risk to your rights and freedoms, taya99 will notify the National Privacy Commission and affected players in accordance with the timelines and requirements prescribed under the Data Privacy Act of 2012 and NPC Circular 16-03.
The taya99 Platform is strictly intended for adults aged 21 years and above in accordance with Philippine gaming regulations. taya99 does not knowingly collect personal data from individuals under the age of 21.
If taya99 discovers or is notified that personal data has been collected from a person under 21 years of age, we will immediately suspend the relevant account, delete the associated personal data, and take appropriate action in accordance with our Terms and Conditions and applicable law.
If you are a parent or guardian and believe that a minor has registered on the taya99 Platform, please contact our support team immediately at [email protected].
As a data subject under the Data Privacy Act of 2012, you have the right to access, correct, delete, object to, and port your personal data held by taya99. To exercise any of these rights, please submit a written request to our Data Protection Officer using the contact details in Section 14.
taya99 will respond to all verified data subject requests within fifteen (15) business days of receipt. In complex cases, this period may be extended by a further fifteen (15) business days, and you will be notified of the extension and the reason for it.
To protect your privacy and security, taya99 may require you to verify your identity before processing a data subject request. We will not charge a fee for reasonable requests, but may charge a reasonable administrative fee for manifestly unfounded or excessive requests.
If you are not satisfied with taya99's response to your data subject request, or if you believe taya99 has violated your data privacy rights, you have the right to lodge a complaint with the National Privacy Commission of the Philippines (NPC). Information on how to file a complaint is available on the NPC's official website.
taya99 primarily processes and stores personal data within the Philippines. However, some of our third-party service providers — including cloud infrastructure providers and game content studios — may process data in other jurisdictions.
Where personal data is transferred outside the Philippines, taya99 ensures that appropriate safeguards are in place to protect your data to a standard equivalent to that required under the Data Privacy Act of 2012. These safeguards may include contractual clauses, data processing agreements, or transfers to jurisdictions recognized as providing an adequate level of data protection.
taya99 reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data processing practices, applicable law, or regulatory requirements. When material changes are made, taya99 will notify registered players via email or through a prominent notice on the Platform prior to the changes taking effect.
The "Last Updated" date at the top of this page will be revised each time the Privacy Policy is amended. We encourage you to review this Privacy Policy periodically to stay informed about how taya99 protects your personal data. Your continued use of the Platform following the effective date of any amendment constitutes your acknowledgment of the updated Privacy Policy.
If you have any questions, concerns, or requests relating to this Privacy Policy or taya99's data processing practices, please contact our Data Protection Officer:
Email: [email protected]
Subject line: Data Privacy Request
Response time: Within 15 business days · Philippine Standard Time
For responsible gaming concerns, please visit our Responsible Gaming page for self-help tools and support resources.
This Privacy Policy was last reviewed and updated in January 2026. taya99 reserves all rights not expressly granted herein. This policy is governed by the laws of the Republic of the Philippines.
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